Privacy Policy

Effective Date: February 10, 2025 Last Updated: July 14, 2025

This Privacy Policy explains how Geologi LLC (“Geologi”, “we”, “us” or “our”) collects, uses, and protects data when you use our logistics tracking platform, which includes physical devices, software systems, cloud infrastructure, and associated services (collectively, the “System”). We are committed to ensuring transparency and protecting your privacy.

1. Data Controller

Geologi LLC support@geologi.io

Geologi is the data controller for the processing activities described in this policy unless otherwise specified in a separate agreement with your organization.

2. Scope

This Privacy Policy applies to data collected or processed through:

Geologi System components, including fixed and mobile sensor devices
Our backend APIs and cloud-hosted platform
Web portals or dashboards operated by Geologi
Customer interactions for onboarding, technical support, and service delivery

3. Categories of Data We Process

Depending on how you interact with the System, we may collect the following types of data:

Logistics and Operational Data

Unique tag identifiers scanned (e.g., RFID EPCs or equivalents)
Timestamps, device identifiers, and site-specific metadata
System state and performance logs (e.g., device uptime, status flags)
Communication logs between nodes and backend infrastructure

User and Account Data

Contact details and login credentials of authorized users
Organization-specific identifiers and configuration settings
API usage logs tied to user accounts

Communication Data

Email support inquiries, ticket content, or diagnostic data
Survey or feedback responses related to platform use

4. Legal Basis for Processing

We process personal and operational data on the basis of:

Performance of a contract: To fulfill obligations under service agreements
Legitimate interest: To ensure platform reliability, security, and support
Compliance with legal obligations: Where necessary to meet regulatory requirements
Consent: Where explicitly obtained, such as for marketing or third-party integrations

5. How We Use the Data

We use data for the following purposes:

To provide and operate the Geologi System
To ensure device and platform functionality, security, and reliability
To deliver support and troubleshoot issues
To generate analytics for your organization's operational insights
To comply with applicable laws and contractual terms

We do not sell or license your data to third parties.

6. Data Sharing and Transfers

We may share data under controlled circumstances:

With cloud service providers under data processing agreements
With authorized system integrators or contractors acting on your behalf
With legal authorities if required under law or in response to valid legal processes

Where data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent frameworks.

7. Data Retention

We retain data only for as long as required:

To support active services and workflows
To comply with legal obligations and audit requirements
As defined in customer contracts or data retention policies

You may request deletion of your data where applicable under law.

8. Your Rights

You may have the right to:

Access your personal data
Request correction or deletion
Object to or restrict certain types of processing
Request a copy of your data in a structured format (data portability)

To exercise your rights, contact us at privacy@geologi.io. We will respond in accordance with applicable data protection laws.

9. Security Measures

We implement technical and organizational measures to secure your data:

Encrypted communication and authentication between devices and backend
Role-based access control across platform layers
Continuous monitoring and vulnerability patching
Optional integration with your organization’s security tools (e.g., VPN, audit logs)

10. Cookies and Similar Technologies

Our web-based tools use only essential cookies required for authentication and platform functionality. We do not use tracking cookies or serve third-party advertisements. See our [Cookie Preferences](./cookie-preferences.md) for more.

11. Changes to This Policy

We may update this policy from time to time to reflect changes in our services or legal requirements. Any significant updates will be communicated via email or our dashboard.

12. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Geologi LLC Email: support@geologi.io